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Frequently Asked Questions

This applies to any product purchased from this site.

I signed up just now, but I can't find the login details of my members.

Your login details were also automatically emailed to members in the welcome letter.

Please check that the email isn't spam blocked or in your junk mail folder. Add the email address to your safe senders list once you have found it.

What are your returns policies?

For digital orders, we have a 60 day money back guarantee. We accept returns for physical products within 60 days after placing your order. All returns must go to Product Returns. 8650 Genesee Ave Ste 214, San Diego, CA 92122.

How long will it take for my package to arrive?

Digital orders are sent electronically immediately after purchase. You may wish to check your spam folder to ensure your login details have not been emailed there.

The delivery time for physical product orders is 3-5 business days. Your package will arrive via USPS. Delivery can take upto 21 days. After your parcel has been dispatched, you'll receive a shipping notification. This will include your tracking details.

Shipping and handling costs

All US orders are subject to $8.25 shipping and handling charges. Orders from Canada cost $14 and $25 respectively. International orders cost $25 and $25, respectively.